About Helpdesk
All In One Helpdesk
This app provides a flexible and
customizable helpdesk for Service Desk, Technical
Support Team, and Issue Ticket System. Support tickets are
sent by email to customers
and admins, and customers can view their tickets from the
website portal. The desk is
customizable, clean, and flexible.
Helpdesk Key Features
Advanced help desk features for real-time customer support challenges.
Helpdesk Timesheet
Helpdesk ticket
timesheets
can be used to track work done and time spent on
specific
tickets.
Helpdesk Multiple User
For Backend
Multiple users can be
assigned to a ticket, which will be notified by
email.
Helpdesk Multiple User
For Portal
You can assign multiple
portal users to tickets, which will be notified by
email.
Manage Products
You can manage products
in tickets and display them in the ticket PDF
report.
Manage CRM With
Helpdesk
This app allows helpdesk
teams to generate opportunities from
leads/opportunities
directly from helpdesk tickets.
UserWise Helpdesk
Manager, Team Leader and
user can use a dynamic dashboard to control data
visibility
without creating separate dashboards.
Helpdesk Portal
Customer
The helpdesk portal
allows customers to create tickets, chat with the
help desk, and
assign teams easily.
Helpdesk Portal
Here in the helpdesk, we
build a beautiful portal for only portal users and
customers.
Helpdesk Backend
The helpdesk portal
allows users to manage tickets with assigned users
and their
status.
Helpdesk Ticket
Reminder
Helpdesk ticket alarms
can be set to remind users to complete tasks.
Helpdesk SLA Policy
Helpdesk SLA creates
trust between the customer and the provider by
clearly defining
what needs to be done.
Helpdesk Whatsapp
Whatsapp has become a
popular platform for communication, leading to
increased use.
Helpdesk Support Ticket To
Task
This app allows helpdesk
teams to generate tasks from helpdesk tickets, allowing
them
to manage tasks.
Create Ticket From
Inbound Mail
Inbound mails can be used
to create tickets in the helpdesk.
Email Alias For Dynamic
Team Assign
This app has added
features such as email aliases for dynamic team
assign.
Update Mass Ticket
You can quickly assign
people, stages, multi-users, and followers to
multiple tickets.
Manage Invoice With
Helpdesk
The app allows helpdesk
teams to generate invoices from helpdesk tickets,
and vice
versa from invoices.
Manage Purchase Order
With Helpdesk
This app allows helpdesk
teams to generate purchase orders directly from
helpdesk
tickets, or vice versa from RFQ/PO.
Manage Sale Order With
Helpdesk
The app allows helpdesk teams
to generate sales orders from helpdesk tickets, and
vice versa from quotation/sale orders.
Email Conversation
Your responsibility is to
update the customer’s ticket when working on it.
Helpdesk Features
Experience efficient customer
support with our smart help desk features.