Odoo 13 Contacts Management – Odoo Tutorials – CBMS Odoo ERP

Odoo 13 Contacts Management – Odoo Tutorials – CBMS Odoo ERP

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3 minutes, 9 seconds Read

For any business organization managing the contacts is very essential. Contacts running from leads to customers, partners to suppliers is very crucial for smooth and uninterrupted business flow. With the help of the Odoo contacts module, one can easily keep track of every transaction carried between the business contacts. Being integrated with our modules of Odoo, it comes easy to quickly fix things.

Firstly, install the Contacts Module from Odoo apps.

As soon as you enter the dashboard, you see the already created contacts.

To create a new contact, click the create button provided on top.

Under the create form, one can add all the basic information pertaining to the contact- image, name, address, contact number, email, tags, if he is a salesperson/purchaser, accounting details, and so on.

Let’s go one by one.

Under Odoo you have two types of contacts:
Individual
Company

Under Contact and Address Tab
Here you have the option to completely configure a new customer of yours via adding his name, address, phone, mobile, email id, notes, etc.

Under Sales and Purchase Tab

The fields include:
Sales Person: The internal user in charge of this contract.

Delivery Method: Default Delivery method used in the sales order.

Payment Terms: This payment term will be used instead of the default one for the sales order and customer invoice.

Pricelist: This price list will be used instead of the default one, for sales to the current partner.

Barcode: Use a barcode to identify this product from POS.

Fiscal Position: Fiscal position determines the taxes/accounts used for this contract.

Under Accounting Tab
Bank: The name of the bank, where the customer holds the account.

Account number: The customer’s registered account number.

Account Receivable: This account will be used instead of the default one as the receivable account for the current partner.

Account Payable: The account will be used instead of the default one as the payable account for the current partner.

Internal Note Tab
The internal note is a functional feature that you put comment without disturbing followers. If you want to notify a particular seller, rather than disturbing all others, you can insert an internal note in the contact form.

Under the Partner Assignation Tab,
You can give away the Geolocation, partner-level details, partner review and so on.

Under the Membership tab
You can tick whether the contact is a free member, current membership status, and in case he is new to the company, from there itself one can add the membership details.

After entering all the valid info, click save to mark the changes.

Overview all meetings at a glance
From the contact form, one can easily review the meetings scheduled with a contact.

Via clicking the calendar icon on top, it straight away goes to the meetings tab, where one can send invitations and add useful information. Also from there, one can synchronize everything with Google Calendar.

Filtering of Data
Coming back to the dashboard, you can see the filters and groups by options. Make use of the powerful filters given on top to quickly sort the data you need.

Using a group by the option, one can easily group the contacts based on their country, the activity of the company or the salesperson. Via clicking on add custom group you can insert new parameters for filtering the data.

A quick overview of business interaction
From the contacts form, one can easily get access to the RFQs, sales orders, and purchase orders. Even it is possible to view the complete history of each customer, including their total invoiced and overdue amounts.

Via clicking any, you get into its details.

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