Helpdesk is the interface where the customer and the service or goods provider can interact. Odoo 16 helpdesk helps the customer service management wing of a firm to keep its customers happy.
Odoo helpdesk helps to organize all support tickets in one place. This ensures that no ticket remains unaddressed and makes coordination effortless.
Helpdesk helps to organize all tickets through a single channel. The customers can submit their tickets through email or using the fully customizable form available on your website.
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