Odoo 18 offers a robust loyalty card and e-wallet system within its portal functionality. Here’s a breakdown of how it works:
Loyalty Cards:
– Customer Creation: When a new customer is created, a loyalty card is automatically generated for them.
– Point Accumulation: Every purchase made by the customer contributes to their loyalty points balance. The point accumulation rate can be customized based on product categories, purchase amounts, or other criteria.
– Reward Redemption: Customers can redeem their loyalty points for discounts, free products, or other rewards. The redemption process is simple and can be done directly through the portal.
– Loyalty Card Customization: You can customize the appearance of loyalty cards, including colors, logos, and branding elements.
– Loyalty Program Management: Odoo provides tools for managing your loyalty program, such as setting reward tiers, defining redemption rules, and tracking program performance.
E-Wallets:
– Wallet Creation: Each customer automatically gets an e-wallet when they create an account.
– Wallet Funding: Customers can fund their e-wallets using various payment methods, including credit cards, bank transfers, or cash on delivery.
– Payment Processing: Customers can use their e-wallets to pay for purchases on your online store or in-store using the Odoo Point of Sale (PoS) system.
– Wallet Management: Customers can view their wallet balance, transaction history, and recharge their wallets directly from the portal.
– E-Wallet Integration: You can integrate your e-wallet with other payment gateways or loyalty programs to offer more payment options to your customers.
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