This video describes credit note in Odoo13.A credit note is also known as a credit memo, which is short for “credit memorandum. A Credit Note is a document issued by a vendor to a customer when goods are returned to the vendor after a sale. Credit notes act as a Source document for the Sales return journal. This is a commercial document that the vendor produces for the customer to notify the customer that credit is being applied to the customer for various reasons.
The reason includes the following thing:
The customer returned the goods or rejected the services for any number of reasons.
The goods were incomplete, damaged, or not as per specification usually during transit.
There was a mistake in the price on the original invoice.
The customer overpaid the original invoice.
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