Helpdesk: SLAs | Odoo Helpdesk – CBMS Odoo ERP

Helpdesk: SLAs | Odoo Helpdesk – CBMS Odoo ERP

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0 minutes, 25 seconds Read

In this video, learn how to create and customize Service Level Agreements with Odoo Helpdesk.

00:00 – Intro
00:35 – Activate SLA feature
01:45 – Create a new SLA Policy
03:04 – SLAs in action
04:28 – Outro

**Check out more Odoo tutorials**
– Helpdesk playlist

**App documentation**
– Helpdesk: [Getting Started]

– Helpdesk: [Receiving Tickets]

– Helpdesk: [Track and Bill Time]

– All Helpdesk docs: [app directory link]

**See what Odoo can do for you!**

– Schedule a demo: [demo]

– Start a free trial: [trial]

#Helpdesk #SLAs #Odoo #Helpdesk

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