Tracking the time spent on a ticket in Odoo. Imagine a software development company that uses Odoo as its ticketing system to handle customer support requests and bug reports. Here’s how tracking time on tickets in Odoo can be valuable for this company: Performance Evaluation: By tracking the time spent on each ticket, the company […]
We will talk about the view type group in odoo16 in this video. Depending on the time period, the cohort view type aids in the study of the records and data. This view form contributes to providing a significantly simpler view form to handle the records. The cohort view is a simpler way to get […]
This video explains the canned response in Odoo 16. Canned Responses can be defined as predefined responses for commonly asked queries. Such predefined responses will help you to save time and effort. Using this option, you can create a response in advance for some expected questions. #odoo16 #odootutorials #odoofunctionalvideos In the Odoo Live Chat module, […]
Helpdesk is the interface where the customer and the service or goods provider can interact. Odoo 16 helpdesk helps the customer service management wing of a firm to keep its customers happy. Odoo helpdesk helps to organize all support tickets in one place. This ensures that no ticket remains unaddressed and makes coordination effortless. Helpdesk […]
