Digital Agency Website
Digital Agency Website
Tracking the time spent on a ticket in Odoo. Imagine a software development company that uses Odoo as its ticketing system to handle customer support requests and bug reports. Here’s how tracking time on tickets in Odoo can be valuable for this company: Performance Evaluation: By tracking the time spent on each ticket, the company […]
Odoo Helpdesk offers multiple channels where customers can reach out for assistance, such as email, live chat, and through a website’s submission form. #odoo16 Video Chapters 00:00 – What is the Ticket? 00:39 – How to Create Ticket Through Mail/Email Alias? 06:46 – How to Create Ticket Through Livechat? 12:00 – How to Generate Ticket Through Website? […]
Odoo Helpdesk is a ticket-based customer support application. Teams can track, prioritize, and solve customer issues from their pipeline, which is organized in customizable stages. Multiple teams can be configured and managed in one dashboard. #odoohelpdesk Video Chapters 00:00 – Introduction 00:28 – How to Configure the Team 01:01 – How to Configure Internal User 01:39 – […]
