CBMS ODOO ERP CONSULTING AGENCY
Digital Agency Consulting and Training Website
CBMS ODOO ERP CONSULTING AGENCY
Digital Agency Consulting and Training Website
Odoo 17 Helpdesk Teams: Streamlining Customer Support 00:00 Intro 00:40 helpdesk team 1:08 Visibility and assignment 4:18 Channels 5:28 Help center 6:59 Track & Bill 7:30 Performance 8:06 Self-service 8:49 After sales Odoo 17 offers a robust Helpdesk module to manage customer support requests through a ticketing system. But the real power lies in its […]
An agreement between a business or individual that offers a service and the customer who pays for the service or product is influenced by the SLA, or service level agreement policy. #odoo17 Video Chapters 00:00 Introduction 00:27 Helpdesk team 01:27 SLA Policy 03:07 Create a ticket SLAs are not contracts in and of themselves; rather, […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at 00:00 – Intro 00:58 – Helpdesk dashboard overview 01:30 – Helpdesk stages 05:19 – Create a Helpdesk Team 07:49 – Outro In this video, learn how to XXX.. Other lessons related to this video: – XXX: […]
Try Odoo online at 00:00 – Introduction 01:02 – Email Alias 03:30 – Webform 05:14 – Closing Tickets 07:00 – Conclusion #Website #Email #Tickets #Odoo #Helpdesk
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to repair items and process returns with Odoo’s Repair app. 00:00 – Introduction 00:55 – Reviewing the Product 01:35 – Selling the Product 02:41 – Customer Requests a Repair 06:48 […]
In this video, learn how to track time spent on Helpdesk tickets and how to invoice customers for that time. Other lessons related to this video: Helpdesk Team-Set-Up Service Level Agreements (SLAs) After Sales Features Need more information about Odoo apps? Discover Odoo, schedule a demo, or start your own Odoo revolution for free (no […]
In this video, learn about the reporting options available in the Helpdesk application Need more information about Odoo apps? Discover Odoo, schedule a demo, or start your own Odoo revolution for free (no credit card required), at #Helpdesk #Reporting #Odoo #Helpdesk
In this video, learn how to set a Rating Request email template on a Helpdesk Stage and see how Rating Requests work in Live Chat. Other lessons related to this video: Helpdesk Team Set-Up Live Chat Helpdesk Reporting Need more information about Odoo apps? Discover Odoo, schedule a demo, or start your own Odoo revolution […]
In this video, learn how to integrate eLearning courses and community forums with your Helpdesk team. Other lessons related to this video: Helpdesk Team-Set-Up Helpdesk Reporting Customer Ratings Need more information about Odoo Knowledge? Discover Odoo, schedule a demo, or start your own Odoo revolution for free (no credit card required), at #Center #Odoo #Helpdesk
Tracking the time spent on a ticket in Odoo. Imagine a software development company that uses Odoo as its ticketing system to handle customer support requests and bug reports. Here’s how tracking time on tickets in Odoo can be valuable for this company: Performance Evaluation: By tracking the time spent on each ticket, the company […]