CBMS ODOO ERP CONSULTING AGENCY
Digital Agency Consulting and Training Website
CBMS ODOO ERP CONSULTING AGENCY
Digital Agency Consulting and Training Website
Helpdesk is the interface where the customer and the service or goods provider can interact. Odoo 16 helpdesk helps the customer service management wing of a firm to keep its customers happy. Odoo helpdesk helps to organize all support tickets in one place. This ensures that no ticket remains unaddressed and makes coordination effortless. Helpdesk […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to receive Helpdesk tickets through the Email Alias and Website Form channels, as well as activate the Automatic Closing and Customer Closing features. Other lessons related to this video: 28.a […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to create and configure a Live Chat Channel, use Canned Responses, and use Commands to search for and create a Helpdesk Ticket. Other lessons related to this video: 28.a Helpdesk […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to generate reports for analyzing your Helpdesk Team’s performance. Other lessons related to this video: 28.a Helpdesk Team Set-Up 28.d Service Level Agreements (SLAs) 28.e Customer Ratings Need more information […]
This video will give you details regarding how to generate helpdesk tickets from the website contact page in Odoo 15. Video Content ———————— 00:00 – Introduction 00:58 – Go to the website 02:05 – Create a contact form 04:30 – Go to Helpdesk module 04:52 – How to manage Helpdesk tickets using Odoo 15 The […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to set up Odoo’s After-Sales Features to manage all things after a sale has been made! Other lessons related to this video: 28.a Helpdesk Team Set-Up 28.c Live Chat 28.f […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to set a Rating Request email template on a Helpdesk Stage and see how Rating Requests work in Live Chat. Other lessons related to this video: 28.a Helpdesk Team Set-Up […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to create a Helpdesk Team and edit its Stages. Other lessons related to this video: 28.b Channels: How to Receive Helpdesk Tickets 28.c Service Level Agreements (SLAs) 28.d Live Chat […]
This video will give you an insight into the easy configuration of helpdesk teams in Odoo 15. #odoo15helpdesk Video Contents ————————– 00:00 Introduction to Odoo 15 Helpdesk 00:40 Configuration – Helpdesk Team 01:00 Create Helpdesk Team 01:50 Assignment & Visibility 02:48 Channels 04:08 SLA policy The Helpdesk module in Odoo provides great customer support features […]
This video will discuss, how to use the reporting feature in the Helpdesk module. The Helpdesk management module in Odoo 15 offers an efficient customer support system with advanced tools in order to ensure timely management of customer queries and issues. #odoo15helpdesk Video Contents ————————- 00:00 Introduction 00:35 Ticket Analysis 02:27 SLA Status Analysis 03:43 […]