Dashboard for Live Chat in Odoo 19 | Odoo 19 Functional Tutorials | Odoo 19 New Features | Odoo 19 – CBMS Odoo ERP

Dashboard for Live Chat in Odoo 19 is a new feature. Key Metrics You get  from dashboar are: Total chats per day/week/month Average response time Active visitors on website Chats per operator Customer satisfaction rating (if enabled) Conversion from chat to lead/sale #Odoo19 #Odoo19Tutorials #LiveChatDashboard #OdooLiveChat #OdooFunctionalTutorial #Odoo19Features #Odoo19ReleaseDate #OdooTips #OdooDashboard #CustomerSupport Connect With Us: ————————————— […]

How to Configure Live Chat Channels with Odoo 16 Livechat App | Odoo 16 Live Chat App Demo – CBMS Odoo ERP

Live Chat has the highest satisfaction rating of any communication tool. It allows fast responses and it is accessible and convenient, as your customers can keep doing what they are doing while interacting with you. Remember: your customers want to talk to you, so let’s make it easy. #odoo16 #odoofunctionalvideos #odootutorials VIdeo Chapters 00:00 – […]

Live Sessions | Odoo Surveys – CBMS Odoo ERP

Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to transform typical presentations into “Choose Your Own Adventure” experiences. Odoo’s “Live Session” surveys can turn any boring, one-sided lecture into a fun, engaging, interactive conversation with your audience – […]

Visitors and Configuration Feature in Odoo 15 Live Chat Module | Odoo Functional Video – CBMS Odoo ERP

This video helps you understand Visitors and Configuration features in the Odoo 15 Live Chat module. Video Content ———————— 00:00 Introduction 00:44 Visitors 03:14 Log in as new user to check visitors 04:30 Canned Responses 05:00 Create Canned responses A business thrives through better communication with customers, leading to good marketing. You can create unique […]

Overview & Usage of Reporting Tab in Odoo 15 Live Chat Module | Odoo 15 Enterprise Edition – CBMS Odoo ERP

This video assists you with the overview and usage of Reporting tab in the Odoo Live chat Module. #odoo15livechat Video Contents ———————— 00:00 Introduction 00:56 Dashboard 02:01 Session History 02:51 Session Statistics 04:02 Operator Analysis 04:53 Customer Ratings #odoo15fucntionalvideos #odoo15tutorials The live chat consists of several advantages such as -Improve customers’ experience: The satisfaction of […]

How to Use Canned Responses in Odoo 15 Live Chat for Instant Answers | Odoo 15 Live Chat – CBMS Odoo ERP

This video explains about how to use Canned responses in live chat for instant answers. #odoo15livechat #odoo15functionalvideos Video Contents #odoo15videos 00:00 Introduction 00:35 Goes to canned responses 00:56 How to create a canned response 01:44 Goes to discuss module Connect With Us: ➡️Website: ➡️Email : info@mycbms.com ➡️Twitter: ➡️LinkedIn: ➡️Facebook: ➡️Instagram: ➡️Pinterest: #Canned #Responses #Odoo #Live […]