In Odoo, a ticket is a record within the Helpdesk module that represents a customer support request. It essentially acts as a digital file that tracks all the communication and activity related to a specific customer issue. Here’s a breakdown of what a ticket in Odoo typically entails: Customer Issue: This is the core of […]
This video explains Odoo Wizards: Creating and launching. Odoo Wizards describe interactive sessions with the user (or dialog boxes) through dynamic forms. A wizard is simply a model that extends the class Transient Model instead of Model Wizard records are not meant to be persistent; they are automatically deleted from the database after a certain […]
Odoo POS Order ‘Notes’ feature facilitates the user to add order notes to individual order lines and it can be printed on receipt too if desired. Customers can easily see notes on their screen, receipt, and pos order line. The seller can print the order note on the receipt if desired. The order note feature […]