How to Create Ticket From Odoo 18 Website | Odoo 18 New Features | Odoo 18 Release | Odoo 18 Website – CBMS Odoo ERP

Create a Helpdesk Team: Go to Helpdesk — Configuration — Helpdesk Teams. Click Create. Fill in the team’s name, email, and other relevant information. Enable the Website Form option. Save the team. Create a Website Page: Go to Website — Pages. Click Create. Choose a suitable template (e.g., “Contact Us”). In the content editor, add […]

Odoo 16 Helpdesk Overview | Odoo Functional Stories | Helpdesk Overview | Odoo Helpdesk – CBMS Odoo ERP

Helpdesk is the interface where the customer and the service or goods provider can interact. Odoo 16 helpdesk helps the customer service management wing of a firm to keep its customers happy. Odoo helpdesk helps to organize all support tickets in one place. This ensures that no ticket remains unaddressed and makes coordination effortless. Helpdesk […]