CBMS ODOO ERP CONSULTING AGENCY
Digital Agency Consulting and Training Website
CBMS ODOO ERP CONSULTING AGENCY
Digital Agency Consulting and Training Website
In Odoo, an SLA (Service Level Agreement) is typically used in the context of customer support, project management, or service contracts. It defines the commitments and timeframes agreed upon between a company and its clients for providing services or resolving issues. Odoo does not have a dedicated SLA module out-of-the-box, but SLA functionality can be […]
An agreement between a business or individual that offers a service and the customer who pays for the service or product is influenced by the SLA, or service level agreement policy. #odoo17 Video Chapters 00:00 Introduction 00:27 Helpdesk team 01:27 SLA Policy 03:07 Create a ticket SLAs are not contracts in and of themselves; rather, […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to create and apply Service Level Agreements to a Helpdesk Team. Other lessons related to this video: 28.a Helpdesk Team Set-Up 28.f Helpdesk Reporting Need more information about Odoo apps? […]
This video, details how to manage SLA policy using Odoo 15 Helpdesk. SLA / Service level agreement policy is an important factor in business because this policy helps the company to have a clear picture of the service offered by the service provider. #odoo15helpdesk Video Contents ————————- 00:00 Introduction 01:49 Goes to configuration and then […]
