Configure your Helpdesk Teams with Odoo 16 Helpdesk App | Odoo 16 Enterprise Edition – CBMS Odoo ERP

In Odoo, the Helpdesk team is a set of employees working to answer the queries or requests raised from the side of customers. This facility is essential for an organization to manage its customers in a proper way. This will bring you customer satisfaction. Through this doubt-clearing system, the customers can clear all their doubts […]

Overview of Teams & Quality Checks in Odoo 15 Quality Module | Odoo 15 Functional Tutorials – CBMS Odoo ERP

This video helps to understand an overview of Teams and Quality Checks in the Odoo 15 Quality module #odoo15videos Video Chapters ————————- 00:00 Introduction 00:37 Quality Control 01:12 Quality Checks 02:11 Create quality checks 03:57 Quality Teams 04:21 Create team One of the vital parts of a business is to check the quality of products […]

Configuration of Helpdesk Teams in the Odoo 15 Helpdesk Module | Odoo 15 Enterprise | Odoo Helpdesk – CBMS Odoo ERP

This video will give you an insight into the easy configuration of helpdesk teams in Odoo 15. #odoo15helpdesk Video Contents ————————– 00:00 Introduction to Odoo 15 Helpdesk 00:40 Configuration – Helpdesk Team 01:00 Create Helpdesk Team 01:50 Assignment & Visibility 02:48 Channels 04:08 SLA policy The Helpdesk module in Odoo provides great customer support features […]