Re-order from Portal is a feature offered by Odoo, an open-source business management software. It specifically allows customers to easily re-purchase items they previously bought through the company’s online customer portal.
In simpler terms, it streamlines repeat orders for frequently needed products.
Here’s a breakdown of the benefits:
Saves Time: Customers don’t have to search for items again or re-enter information.
Reduces Errors: Selecting from previous purchases minimizes errors compared to manual re-ordering.
Convenience: The process is faster and easier, especially for frequently used items.
Let’s imagine you run a small coffee roasting business and use Odoo to manage your inventory and online store. A customer, Sarah, frequently orders a blend you call “French Roast” and a bag of decaf beans. Normally, she would:
Visit your online store.
Browse or search for “French Roast” and decaf beans.
Add each item to her cart with the desired quantities.
Proceed to checkout and enter her billing and shipping information.
This process works, but it can be tedious if Sarah reorders these coffees often.
Here’s where Re-order From Portal comes in:
Sarah receives her order and enjoys your delicious coffee!
When she needs more, she logs in to her account on your website’s customer portal.
She finds a section for “Order History” or “Past Orders.”
She locates the order containing the French roast and decaf beans.
Beside the order details, she sees a button labeled “Re-order” or “Re-order From Portal.”.
Clicking the button adds both coffee selections, likely with the previous quantities, to her shopping cart.
Sarah can review the cart, adjust quantities if needed, and proceed to checkout. Since her information is likely stored, the checkout process is even faster.
With Re-order From Portal, Sarah can get her favorite coffees with just a few clicks, saving her time and effort. This feature benefits both you and your customers: it increases their satisfaction and potentially leads to more frequent purchases.
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