Sending Chats for Technical Knowledge in Odoo 18.1 Livechat | Forward Chat Based on Expertise – CBMS Odoo ERP

Sending Chats for Technical Knowledge in Odoo 18.1 Livechat | Forward Chat Based on Expertise – CBMS Odoo ERP

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Sending chats for technical knowledge

Use the chatbot and route live chats to operators with the right knowledge.

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