Odoo 17 offers a robust Helpdesk application designed to empower businesses of all sizes to manage customer support requests efficiently. This built-in solution acts as a central hub, streamlining communication, boosting team collaboration, and ultimately, enhancing customer satisfaction. Key Features of the Odoo 17 Helpdesk: Ticketing System: The core of the Helpdesk lies in its […]
In this video, learn how to navigate an Odoo database. Explore menu options, settings, navigating records, and go over what the chatter is. 0:00 – Intro 0:24 – Main Odoo Dashboard 2:40 – Global Search 3:33 – Dark Mode 3:58 – Profile Settings 6:17 – Account Security 6:46 – App Dashboard 8:38 – Search, Filter, […]
1. Internal user: 1.1. Consolidation user: In Odoo, there isn’t a specific user type called a “consolidation user”. The consolidation process is handled through the Odoo Consolidation module, which is designed for users with accounting permissions. Here’s a breakdown of how Odoo Consolidation works: Functionality: It allows you to generate consolidated financial reports by combining […]
Odoo 17 isn’t just about managing inventory or streamlining sales – it can also be a powerful platform for crafting and sharing your expertise through a built-in blog. Here’s a comprehensive guide to get you started with creating and publishing engaging blog content in Odoo 17: 1. Setting the Stage: Blog Creation Access the Website […]
In this video, learn how to import and export data within Odoo. **Check out more Odoo tutorials** – Contacts – Navigate in Odoo – Create A Odoo Database – Odoo Calendar **App documentation** – Import / Export Documentation: – All Odoo docs: [ **See what Odoo can do for you!** – Schedule a demo: – […]
An advanced price rule is a business rule used to define dynamic pricing based on various conditions. It’s more sophisticated than a basic rule that simply sets a fixed price. Benefits of Advanced Price Rules: Increased sales through targeted promotions and discounts. Improved profit margins by automatically adjusting prices based on costs or competitor pricing. […]
“Compare to” Pricing: This method lets you display a higher “compare to” price alongside your actual selling price. This can be a persuasive tactic, making your product seem like a better deal. Here’s how to set it up: Activate the Feature: Go to Website — Configuration — Settings and navigate to the Shop – Products […]
Odoo 17’s employee module goes beyond simple HR management. It leverages gamification through badges and challenges to boost employee morale, increase engagement, and drive desired behaviours. Let’s delve into how these features work: Badges: Virtual Recognition for Achievements Celebrating Milestones: Employee badges are virtual tokens awarded for completing specific tasks or reaching predefined goals within […]
In Odoo’s Point of Sale (POS) system, a restricted category refers to a product category that is hidden from staff members during a sales session. This means cashiers or sales representatives won’t be able to see or sell any items belonging to those categories. Here’s how it works: Configuration: An administrator configures the POS settings. […]
Learn the basics of using a packages in the outbound and inbound process flows. Use the convenient “Put in pack” button in Odoo to quickly place all products in a sales order in a package. This additional traceability feature is useful for businesses that use packages (e.g. pallets, boxes) to move groups of products in the warehouse. 0:00 – […]