Dashboard for Live Chat in Odoo 19 | Odoo 19 Functional Tutorials | Odoo 19 New Features | Odoo 19 – CBMS Odoo ERP

Dashboard for Live Chat in Odoo 19 is a new feature. Key Metrics You get  from dashboar are: Total chats per day/week/month Average response time Active visitors on website Chats per operator Customer satisfaction rating (if enabled) Conversion from chat to lead/sale #Odoo19 #Odoo19Tutorials #LiveChatDashboard #OdooLiveChat #OdooFunctionalTutorial #Odoo19Features #Odoo19ReleaseDate #OdooTips #OdooDashboard #CustomerSupport Connect With Us: ————————————— […]

Sending Chats for Technical Knowledge in Odoo 18.1 Livechat | Forward Chat Based on Expertise – CBMS Odoo ERP

Sending chats for technical knowledge Use the chatbot and route live chats to operators with the right knowledge. #Odoo18 #Odoo18Livechat #OdooTutorial #Odoo18Features #OdooSupport #TechnicalSupport #Livechat #OdooTips #ERP #BusinessSoftware #OdooRelease #OdooCommunity #OdooExpert #SoftwareTutorial #BusinessTips #Odoo18ReleaseDate #Odoo18Chatbot #OdooLivechat #Odoo18NewFeatures #Odoo18Tutorials #OdooLivechatForwarding #Odoo18CRM #Odoo18Support Connect With Us: ————————————— ➡️ Website: ➡️ Email: info@mycbms.com ➡️ Twitter: ➡️ LinkedIn: ➡️ […]

Limit of Simultaneous Conversations in Odoo 18.1 Livechat | Concurrent Chat Limit | Odoo 18.1 Videos – CBMS Odoo ERP

Limits the number of conversations a live chat operator can handle at the same time. #Odoo18 #OdooLivechat #ConcurrentChats #OdooTutorials #OdooRelease #OdooNewFeatures #CustomerService #LivechatSupport #BusinessSoftware #CRM #ERP #Odoo18NewFeatures #Odoo18Livechat #Odoo18ChatLimit #Odoo18Tutorial #Odoo18ERP #CustomerSupport #Odoo18ReleaseDate Connect With Us: ————————————— ➡️ Website: ➡️ Email: info@mycbms.com ➡️ Twitter: ➡️ LinkedIn: ➡️ Facebook: ➡️ Instagram: ➡️ Pinterest: #Limit #Simultaneous #Conversations […]

Voice Messages in Chat of Odoo 17 | Odoo 17 Features – CBMS Odoo ERP

Sending voice messages in chat can have several advantages: Faster Communication: Voice messages allow you to convey your message more quickly than typing, especially for longer or more complex messages. This can save you time and make conversations more efficient. Expressiveness: Voice messages allow you to express tone, emotion, and nuance in your message that […]

How to Configure Live Chat Channels with Odoo 16 Livechat App | Odoo 16 Live Chat App Demo – CBMS Odoo ERP

Live Chat has the highest satisfaction rating of any communication tool. It allows fast responses and it is accessible and convenient, as your customers can keep doing what they are doing while interacting with you. Remember: your customers want to talk to you, so let’s make it easy. #odoo16 #odoofunctionalvideos #odootutorials VIdeo Chapters 00:00 – […]

Visitors and Configuration Feature in Odoo 15 Live Chat Module | Odoo Functional Video – CBMS Odoo ERP

This video helps you understand Visitors and Configuration features in the Odoo 15 Live Chat module. Video Content ———————— 00:00 Introduction 00:44 Visitors 03:14 Log in as new user to check visitors 04:30 Canned Responses 05:00 Create Canned responses A business thrives through better communication with customers, leading to good marketing. You can create unique […]

Overview & Usage of Reporting Tab in Odoo 15 Live Chat Module | Odoo 15 Enterprise Edition – CBMS Odoo ERP

This video assists you with the overview and usage of Reporting tab in the Odoo Live chat Module. #odoo15livechat Video Contents ———————— 00:00 Introduction 00:56 Dashboard 02:01 Session History 02:51 Session Statistics 04:02 Operator Analysis 04:53 Customer Ratings #odoo15fucntionalvideos #odoo15tutorials The live chat consists of several advantages such as -Improve customers’ experience: The satisfaction of […]