This video, details how to manage SLA policy using Odoo 15 Helpdesk. SLA / Service level agreement policy is an important factor in business because this policy helps the company to have a clear picture of the service offered by the service provider. #odoo15helpdesk Video Contents ————————- 00:00 Introduction 01:49 Goes to configuration and then […]
A Helpdesk team is a group of employees who keenly work to answer the queries of customers. Any company that remains connected with the customer will have to manage a Help Desk team to clarify the doubts and queries raised by the customers. This becomes essential for companies that engage in manufacturing, sale or service […]
Odoo helpdesk helps the customer service teams keep customers happy. Odoo helpdesk puts all your support tickets in one place so no ticket gets forgotten and your whole team can coordinate effortlessly. Helpdesk brings together tickets from every channel. Your customers can submit tickets by email, or through a fully customizable form on your website. […]
Odoo 13 helpdesk module, In Odoo 13 they have added new features to Helpdesk. Now we can manage returns, refund, repairs or generate coupons directly from the helpdesk tickets #odoohelpdesk #odoo13features #odootutorials You can also have look at this blog: Odoo 12 helpdesk comes as an aid in this stage. Odoo 12 helpdesk will address […]