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Tag: Odoo 18 Helpdesk

Distribution of Tickets by Labels in Odoo 18 Helpdesk | Ticket Dispatching Based on Tags | Odoo 18 – CBMS Odoo ERP
Odoo 18

Distribution of Tickets by Labels in Odoo 18 Helpdesk | Ticket Dispatching Based on Tags | Odoo 18 – CBMS Odoo ERP

Assign tickets based on their tags. #Odoo18 #OdooHelpdesk #OdooTutorial #OdooLabels #OdooTags #TicketManagement #HelpdeskAutomation #BusinessSoftware #CRM #SoftwareTutorial #EnterpriseSoftware #OdooDevelopment #Odoo18NewFeatures #Odoo18ReleaseDate #Odoo18Helpdesk #OdooHelpdeskTutorials #TicketDistribution #Odoo18Tutorials #Odoo18ERP #BusinessAutomation #Odoo18TicketManagement #Odoo18CRM #Odoo18Support #Odoo18Features #HelpdeskSoftware #TechTutorials Connect With Us: ————————————— ➡️ Website: ➡️ Email: info@mycbms.com ➡️ Twitter: ➡️ LinkedIn: ➡️ Facebook: ➡️ Instagram: ➡️ Pinterest: #Distribution #Tickets #Labels #Odoo […]

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How to Configure Customer Rating in Odoo 18 Helpdesk | Odoo 18 Helpdesk Tutorials | Odoo 18 Tutorial – CBMS Odoo ERP
Odoo 18

How to Configure Customer Rating in Odoo 18 Helpdesk | Odoo 18 Helpdesk Tutorials | Odoo 18 Tutorial – CBMS Odoo ERP

Odoo 18 Helpdesk offers customer rating functionality to gather feedback on your support services. Here’s a breakdown of how it generally works and what you can expect, based on Odoo’s typical implementations and available information: Key Features and Concepts: Ticket Rating: Customers can rate their satisfaction with the resolution of their helpdesk tickets. This is […]

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Overview of Odoo 18 Helpdesk Reports | Odoo 18 Helpdesk Tutorial | Odoo 18 Functional Tutorials – CBMS Odoo ERP
Odoo 18

Overview of Odoo 18 Helpdesk Reports | Odoo 18 Helpdesk Tutorial | Odoo 18 Functional Tutorials – CBMS Odoo ERP

In Odoo, a helpdesk report provides valuable insights into your support operations. Here’s a breakdown of how to access and interpret helpdesk reports in Odoo: Accessing Helpdesk Reports Navigate to the Helpdesk Application: Open your Odoo instance. Click on the “Helpdesk” application icon. Go to Reporting: In the Helpdesk application, look for the “Reporting” menu. […]

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How to Create & Manage Stages in Odoo 18 Helpdesk | Odoo 18 Helpdesk Tutorials | Odoo 18 Tutorials – CBMS Odoo ERP
Odoo 18

How to Create & Manage Stages in Odoo 18 Helpdesk | Odoo 18 Helpdesk Tutorials | Odoo 18 Tutorials – CBMS Odoo ERP

Mastering Helpdesk Workflow: Managing Stages in Odoo 18 This video demonstrates how to manage stages within the Odoo 18 Helpdesk module effectively. Learn how to: Customize stages: Create, edit, and reorder stages to match your specific workflow. Assign stages to teams: Ensure the right teams are responsible for handling tickets at each stage. Configure email […]

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