Assign tickets based on their tags. #Odoo18 #OdooHelpdesk #OdooTutorial #OdooLabels #OdooTags #TicketManagement #HelpdeskAutomation #BusinessSoftware #CRM #SoftwareTutorial #EnterpriseSoftware #OdooDevelopment #Odoo18NewFeatures #Odoo18ReleaseDate #Odoo18Helpdesk #OdooHelpdeskTutorials #TicketDistribution #Odoo18Tutorials #Odoo18ERP #BusinessAutomation #Odoo18TicketManagement #Odoo18CRM #Odoo18Support #Odoo18Features #HelpdeskSoftware #TechTutorials Connect With Us: ————————————— ➡️ Website: ➡️ Email: info@mycbms.com ➡️ Twitter: ➡️ LinkedIn: ➡️ Facebook: ➡️ Instagram: ➡️ Pinterest: #Distribution #Tickets #Labels #Odoo […]
Mastering Helpdesk Workflow: Managing Stages in Odoo 18 This video demonstrates how to manage stages within the Odoo 18 Helpdesk module effectively. Learn how to: Customize stages: Create, edit, and reorder stages to match your specific workflow. Assign stages to teams: Ensure the right teams are responsible for handling tickets at each stage. Configure email […]
Create a Helpdesk Team: Go to Helpdesk — Configuration — Helpdesk Teams. Click Create. Fill in the team’s name, email, and other relevant information. Enable the Website Form option. Save the team. Create a Website Page: Go to Website — Pages. Click Create. Choose a suitable template (e.g., “Contact Us”). In the content editor, add […]