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Help Center | Odoo Helpdesk – CBMS Odoo ERP
Odoo Tutorials

Help Center | Odoo Helpdesk – CBMS Odoo ERP

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0 minutes, 16 seconds Read

In this video, learn how to integrate eLearning courses and community forums with your Helpdesk team.

Other lessons related to this video:

Helpdesk Team-Set-Up

Helpdesk Reporting

Customer Ratings

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5 Comments

  2. avatar
    @SuperPTRock says:

    Good morning, I have the timesheet module and we are trying to use it in the Help Desk application, we want to be able to Manage the times of the Activities that are carried out in the resolution of the (Tickets) help desk cases, but at the moment If you press Play on a Ticket for time to start running, time stops on another ticket. In other words, it seems that I cannot have times running on different tickets simultaneously. is this like this? It doesn't seem to make much sense, if it works this way

    Reply
  3. avatar
    @jomf4540 says:

    Excellent content, highly valuable for setting up the Odoo Helpdesk application. Many thanks to Jose and the Odoo marketing team for their ongoing efforts.

    Reply
  5. avatar
    @nikolawinkova7829 says:

    Hello I managed to follow your tutorial everything is ok , but I can not see help center on the website as a customer. I would like to have a section in menu as you have. But when I added link to menu button it is visible only when I am signed. But I would like to allow all visitors to see tutorials and knowledge.

    Reply

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