Did you know your helpdesk team could be generating sales leads? In this step-by-step video, we’ll show you how to convert Helpdesk tickets into sales opportunities directly in Odoo — turning customer questions or service requests into potential revenue!
Whether it’s a request for a product upgrade, a hardware replacement, or a paid service add-on, Odoo makes it easy to pass tickets over to your sales pipeline without losing context.
In This Video, You’ll Learn:
1.How to identify sales potential in support tickets
2. How to convert tickets into CRM opportunities
3. How to assign them to your sales team automatically
4. Best practices for collaboration between support and sales
5. Real-world example: Upgrade request turns into a deal!
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