In Odoo, it’s not possible to modify an invoice that has been validated and sent to the customer. If a mistake was made on a validated invoice, the legal way to handle that is to refund the invoice, reconcile it with the original invoice to close them and create a new invoice. and we can see the refund option in vendors so basically, it is a credit note from the vendor
There are several reasons that can lead to a credit note, such as:
1. A mistake in the invoice
2. A return of the goods, or a rejection of the services
3. The goods delivered are damaged
Odoo creates a credit note, automatically validates it, reconciles the original invoice with it, and open a new draft invoice prefilled with the same details from the original invoice.
This is the option to choose to modify the content of a validated invoice.
Vendor Refunds are recorded the same way you would do with invoices’ credit notes:
You can either create a credit note from scratch by going to Accounting ‣ Vendors ‣ Refund, and by clicking on Create, or by opening the validated Vendor Bill and clicking on Add Credit Note.
Issuing a credit note from an invoice creates a reverse entry that zeroes out the journal items generated by the original invoice.
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