Odoo 17 Helpdesk Teams: Streamlining Customer Support 00:00 Intro 00:40 helpdesk team 1:08 Visibility and assignment 4:18 Channels 5:28 Help center 6:59 Track & Bill 7:30 Performance 8:06 Self-service 8:49 After sales Odoo 17 offers a robust Helpdesk module to manage customer support requests through a ticketing system. But the real power lies in its […]
In Odoo, the addons path specifies the directories where the system searches for modules (addons) to load. While Odoo typically looks for addons in predefined paths specified in the configuration file (odoo.conf) by default, there are situations where you may need to include additional directories containing custom addons. This flexibility allows for better organization and […]
