How to Configure Helpdesk Team Inside Helpdesk Module of Odoo 17 | Helpdesk Team in Odoo 17 – CBMS Odoo ERP

Odoo 17 Helpdesk Teams: Streamlining Customer Support 00:00 Intro 00:40 helpdesk team 1:08 Visibility and assignment 4:18 Channels 5:28 Help center 6:59 Track & Bill 7:30 Performance 8:06 Self-service 8:49 After sales Odoo 17 offers a robust Helpdesk module to manage customer support requests through a ticketing system. But the real power lies in its […]

Visitors and Configuration Feature in Odoo 15 Live Chat Module | Odoo Functional Video – CBMS Odoo ERP

This video helps you understand Visitors and Configuration features in the Odoo 15 Live Chat module. Video Content ———————— 00:00 Introduction 00:44 Visitors 03:14 Log in as new user to check visitors 04:30 Canned Responses 05:00 Create Canned responses A business thrives through better communication with customers, leading to good marketing. You can create unique […]

How is Configuration Maintained in Odoo 15 Recruitment Module | Odoo 15 Enterprise – CBMS Odoo ERP

This video gives you an insight into how is configuration maintained in the Recruitment Module with Odoo 15 and enhances your tasks very easily within a few clicks. #odoo15recruitment Video Chapters ———————— 00:00 Introduction 00:41 Settings 01:23 Job Position 03:45 Refuse Reason 04:26 Goes to All Application 05:01 Department 06:15 Create Activity Type The Human […]

Configuration of Helpdesk Teams in the Odoo 15 Helpdesk Module | Odoo 15 Enterprise | Odoo Helpdesk – CBMS Odoo ERP

This video will give you an insight into the easy configuration of helpdesk teams in Odoo 15. #odoo15helpdesk Video Contents ————————– 00:00 Introduction to Odoo 15 Helpdesk 00:40 Configuration – Helpdesk Team 01:00 Create Helpdesk Team 01:50 Assignment & Visibility 02:48 Channels 04:08 SLA policy The Helpdesk module in Odoo provides great customer support features […]

Configuration Aspects of Odoo 15 Contact Module | Odoo 15 Enterprise Edition | Odoo 15 Contact – CBMS Odoo ERP

In small or large businesses the management of contacts is an integral part of the business. The number of contacts increases as your business grows, so it will be difficult to save all the contacts and their details on your smartphone or in your email. #odoo15contact Video Contents 00:00 Introduction 00:25 Contact Tags 01:15 Website […]

Configuration Aspects of Odoo 15 Document Module | Configuration Options in Odoo 15 Document – CBMS Odoo ERP

This video will discuss the different options listed under the Configuration tab of the #odoo15document module. A solid digital document system is an inevitable business tool to store and keep track of your company’s documents. It can be considered a basic function required for any company regardless of its size and type in the digital […]

Lot or Serial Number Configuration in Odoo 15 | Odoo 15 Inventory | Enterprise Edition – CBMS Odoo ERP

In Odoo, lots and serial numbers have similarities in their functional system but are different in their behavior. They are both managed within the Inventory, Purchases and Sales app. Video Content: 0:00 – Introduction 0:28 – How to activate Lot / Serial Number in Odoo 15 1:03 – Enable Traceability for a Product 2:31- Track […]