How to Use Reporting Feature in Odoo 15 Helpdesk Module | Odoo 15 Enterprise Edition | Odoo Helpdesk – CBMS Odoo ERP

This video will discuss, how to use the reporting feature in the Helpdesk module. The Helpdesk management module in Odoo 15 offers an efficient customer support system with advanced tools in order to ensure timely management of customer queries and issues. #odoo15helpdesk Video Contents ————————- 00:00 Introduction 00:35 Ticket Analysis 02:27 SLA Status Analysis 03:43 […]

How to Manage SLA Policy Using Odoo 15 Helpdesk | Service Level Agreements (SLA) Odoo 15 Helpdesk – CBMS Odoo ERP

This video, details how to manage SLA policy using Odoo 15 Helpdesk. SLA / Service level agreement policy is an important factor in business because this policy helps the company to have a clear picture of the service offered by the service provider. #odoo15helpdesk Video Contents ————————- 00:00 Introduction 01:49 Goes to configuration and then […]