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Tag: helpdesk ticket management in odoo

Generating Helpdesk Tickets Through Various Channels in Odoo 16 | Helpdesk Tickets in Odoo 16 – CBMS Odoo ERP
Odoo 16

Generating Helpdesk Tickets Through Various Channels in Odoo 16 | Helpdesk Tickets in Odoo 16 – CBMS Odoo ERP

Odoo Helpdesk offers multiple channels where customers can reach out for assistance, such as email, live chat, and through a website’s submission form. #odoo16 Video Chapters 00:00 – What is the Ticket? 00:39 – How to Create Ticket Through Mail/Email Alias? 06:46 – How to Create Ticket Through Livechat? 12:00 – How to Generate Ticket Through Website? […]

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How to Generate Helpdesk Ticket From Contact Page in Odoo 15 | Odoo Functional Videos – CBMS Odoo ERP
Odoo 15

How to Generate Helpdesk Ticket From Contact Page in Odoo 15 | Odoo Functional Videos – CBMS Odoo ERP

This video will give you details regarding how to generate helpdesk tickets from the website contact page in Odoo 15. Video Content ———————— 00:00 – Introduction 00:58 – Go to the website 02:05 – Create a contact form 04:30 – Go to Helpdesk module 04:52 – How to manage Helpdesk tickets using Odoo 15 The […]

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