Best Odoo ERP & CRM Solutions, Training Agent
Best Odoo ERP & CRM Solutions, Training Agent
Odoo Helpdesk offers multiple channels where customers can reach out for assistance, such as email, live chat, and through a website’s submission form. #odoo16 Video Chapters 00:00 – What is the Ticket? 00:39 – How to Create Ticket Through Mail/Email Alias? 06:46 – How to Create Ticket Through Livechat? 12:00 – How to Generate Ticket Through Website? […]
Odoo Helpdesk is a ticket-based customer support application. Teams can track, prioritize, and solve customer issues from their pipeline, which is organized in customizable stages. Multiple teams can be configured and managed in one dashboard. #odoohelpdesk Video Chapters 00:00 – Introduction 00:28 – How to Configure the Team 01:01 – How to Configure Internal User 01:39 – […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to create and apply Service Level Agreements to a Helpdesk Team. Other lessons related to this video: 28.a Helpdesk Team Set-Up 28.f Helpdesk Reporting Need more information about Odoo apps? […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, meet the new Odoo chatbot, and learn how to add one to your website. Other lessons related to this video: Helpdesk Team-Set-Up Channels: How to Receive Tickets Live Chat: Basics Need more […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to create and configure a Live Chat Channel, use Canned Responses, and use Commands to search for and create a Helpdesk Ticket. Other lessons related to this video: Helpdesk Team […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to set up Odoo’s After-Sales Features to manage all things after a sale has been made! Other lessons related to this video: 28.a Helpdesk Team Set-Up 28.c Live Chat 28.f […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to create and apply Service Level Agreements to a Helpdesk Team. Other lessons related to this video: 28.a Helpdesk Team Set-Up 28.f Helpdesk Reporting Need more information about Odoo apps? […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to receive Helpdesk tickets through the Email Alias and Website Form channels, as well as activate the Automatic Closing and Customer Closing features. Other lessons related to this video: 28.a […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to create a Helpdesk Team and edit its Stages. Other lessons related to this video: 28.b Channels: How to Receive Helpdesk Tickets 28.c Service Level Agreements (SLAs) 28.d Live Chat […]
In Odoo, the Helpdesk team is a set of employees working to answer the queries or requests raised from the side of customers. This facility is essential for an organization to manage its customers in a proper way. This will bring you customer satisfaction. Through this doubt-clearing system, the customers can clear all their doubts […]