Use of Canned Response & Chatbots in Odoo 16 | Odoo 16 Functional Videos – CBMS Odoo ERP

This video explains the canned response in Odoo 16. Canned Responses can be defined as predefined responses for commonly asked queries. Such predefined responses will help you to save time and effort. Using this option, you can create a response in advance for some expected questions. #odoo16 #odootutorials #odoofunctionalvideos In the Odoo Live Chat module, […]

Overview & Usage of Reporting Tab in Odoo 15 Live Chat Module | Odoo 15 Enterprise Edition – CBMS Odoo ERP

This video assists you with the overview and usage of Reporting tab in the Odoo Live chat Module. #odoo15livechat Video Contents ———————— 00:00 Introduction 00:56 Dashboard 02:01 Session History 02:51 Session Statistics 04:02 Operator Analysis 04:53 Customer Ratings #odoo15fucntionalvideos #odoo15tutorials The live chat consists of several advantages such as -Improve customers’ experience: The satisfaction of […]