An agreement between a business or individual that offers a service and the customer who pays for the service or product is influenced by the SLA, or service level agreement policy. #odoo17 Video Chapters 00:00 Introduction 00:27 Helpdesk team 01:27 SLA Policy 03:07 Create a ticket SLAs are not contracts in and of themselves; rather, […]
A kit is a set of unassembled components. Kits may be sold as products, but are also useful tools for managing more complex bills of materials (BoMs). To use kits, the Manufacturing and Inventory applications need to be installed. #odoomanufacturing Video Chapters 00:00 – What is a kit? 01:31 – Configure BoM 02:55 – How to sell a kit product? #odoo16 […]
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to create and apply Service Level Agreements to a Helpdesk Team. Other lessons related to this video: 28.a Helpdesk Team Set-Up 28.f Helpdesk Reporting Need more information about Odoo apps? […]
This video, details how to manage SLA policy using Odoo 15 Helpdesk. SLA / Service level agreement policy is an important factor in business because this policy helps the company to have a clear picture of the service offered by the service provider. #odoo15helpdesk Video Contents ————————- 00:00 Introduction 01:49 Goes to configuration and then […]
Odoo is quickly becoming the most popular open-source software platform for businesses of all sizes and in all industries. Odoo’s goal is to make it possible for your business to integrate all of your existing software and applications into one intuitive, easy-to-use dashboard. More than 2 million users across 55,000 companies worldwide currently use Odoo. […]
Bill of Materials (BoM) is a list of raw materials or ingredients and its respective quantities needed to manufacture the final goods. BoM is the basic building block of any manufacturing process. While creating a manufacturing order for a particular product we need to select the corresponding BoM of that product from BoM list. So […]