How to Manage SLA Policy in Odoo 17 Helpdesk | Service Level Agreements (SLA) – Odoo 17 Helpdesk – CBMS Odoo ERP

An agreement between a business or individual that offers a service and the customer who pays for the service or product is influenced by the SLA, or service level agreement policy. #odoo17 Video Chapters 00:00 Introduction 00:27 Helpdesk team 01:27 SLA Policy 03:07 Create a ticket SLAs are not contracts in and of themselves; rather, […]

How to Manage SLA Policy Using Odoo 15 Helpdesk | Service Level Agreements (SLA) Odoo 15 Helpdesk – CBMS Odoo ERP

This video, details how to manage SLA policy using Odoo 15 Helpdesk. SLA / Service level agreement policy is an important factor in business because this policy helps the company to have a clear picture of the service offered by the service provider. #odoo15helpdesk Video Contents ————————- 00:00 Introduction 01:49 Goes to configuration and then […]

Odoo in Different Industry level | Odoo ERP for Industries – CBMS Odoo ERP

Odoo is quickly becoming the most popular open-source software platform for businesses of all sizes and in all industries. Odoo’s goal is to make it possible for your business to integrate all of your existing software and applications into one intuitive, easy-to-use dashboard. More than 2 million users across 55,000 companies worldwide currently use Odoo. […]