CBMS ODOO ERP IMPLEMENTATION & TRAINING
Best Digital Solutions, FULL ERP & CRM, Consulting and Training Agency
CBMS ODOO ERP IMPLEMENTATION & TRAINING
Best Digital Solutions, FULL ERP & CRM, Consulting and Training Agency
Dashboard for Live Chat in Odoo 19 is a new feature. Key Metrics You get from dashboar are: Total chats per day/week/month Average response time Active visitors on website Chats per operator Customer satisfaction rating (if enabled) Conversion from chat to lead/sale #Odoo19 #Odoo19Tutorials #LiveChatDashboard #OdooLiveChat #OdooFunctionalTutorial #Odoo19Features #Odoo19ReleaseDate #OdooTips #OdooDashboard #CustomerSupport Connect With Us: ————————————— […]
Did you know your helpdesk team could be generating sales leads? In this step-by-step video, we’ll show you how to convert Helpdesk tickets into sales opportunities directly in Odoo — turning customer questions or service requests into potential revenue! Whether it’s a request for a product upgrade, a hardware replacement, or a paid service add-on, […]
Sending chats for technical knowledge Use the chatbot and route live chats to operators with the right knowledge. #Odoo18 #Odoo18Livechat #OdooTutorial #Odoo18Features #OdooSupport #TechnicalSupport #Livechat #OdooTips #ERP #BusinessSoftware #OdooRelease #OdooCommunity #OdooExpert #SoftwareTutorial #BusinessTips #Odoo18ReleaseDate #Odoo18Chatbot #OdooLivechat #Odoo18NewFeatures #Odoo18Tutorials #OdooLivechatForwarding #Odoo18CRM #Odoo18Support Connect With Us: ————————————— ➡️ Website: ➡️ Email: info@mycbms.com ➡️ Twitter: ➡️ LinkedIn: ➡️ […]
Mastering Helpdesk Workflow: Managing Stages in Odoo 18 This video demonstrates how to manage stages within the Odoo 18 Helpdesk module effectively. Learn how to: Customize stages: Create, edit, and reorder stages to match your specific workflow. Assign stages to teams: Ensure the right teams are responsible for handling tickets at each stage. Configure email […]
Create a Helpdesk Team: Go to Helpdesk — Configuration — Helpdesk Teams. Click Create. Fill in the team’s name, email, and other relevant information. Enable the Website Form option. Save the team. Create a Website Page: Go to Website — Pages. Click Create. Choose a suitable template (e.g., “Contact Us”). In the content editor, add […]
