Helpdesk: SLAs | Odoo Helpdesk – CBMS Odoo ERP

In this video, learn how to create and customize Service Level Agreements with Odoo Helpdesk. 00:00 – Intro 00:35 – Activate SLA feature 01:45 – Create a new SLA Policy 03:04 – SLAs in action 04:28 – Outro **Check out more Odoo tutorials** – Helpdesk playlist **App documentation** – Helpdesk: [Getting Started] – Helpdesk: [Receiving Tickets] […]

Dynamic Caller ID | Odoo VoIP – CBMS Odoo ERP

In this video, learn how to use Dynamic Caller ID with Odoo VoIP.  0:00 Introduction 1:07 Axivox Dashboard 1:16 Default outgoing number 1:50 User-level outgoing number 2:45 Add a user options 3:09 Settings (Advanced Options) 4:22 Conclusion Other lessons related to this video:  Introduction to Dial Plans: Advanced Dial Plans: Conference Calls: Make, Receive, Transfer, […]

How to Manage Different Invoice & Delivery Addresses of a Customer | Customer Address in Odoo 17 – CBMS Odoo ERP

The customer address in Odoo serves several important purposes within the software’s functionalities: Identifying and Contacting Customers: The primary function is to establish the location and contact details of a customer. This includes information like street address, city, state, zip code, and phone number. With this information, Odoo facilitates various actions, like: Sending quotations, sales […]

Barcode intro: Receipts and Deliveries | Odoo Inventory – CBMS Odoo ERP

Learn how to speed up your receipts and deliveries using Odoo’s Barcode app. 0:00 Intro Enable barcodes Add barcodes to products Receipts Deliveries Conclusion Other lessons related to this video: – Warehouse Ops:  – Inventory basics and your first warehouse operations:   Documentation:  –  –  –  Learn everything you need to grow your business with Odoo, […]

3-step Receipt | Odoo Inventory – CBMS Odoo ERP

Learn how to set up warehouses in Odoo to receive incoming shipments in three steps: Input, Quality, and Stock. 00:00 – Introduction 1:24 – Enable Multi-Step Routes 1:51 – Enable 3-step receipts 2:14 – Storage Locations 2:32 – Step 1 – Input 4:02 – Step 2 – Quality Control 5:02 – Step 3 – Stock 5:45 – Conclusion Other lessons related to this video: – […]