In this video, see what working as a Support Agent looks like using Odoo VoIP.
Other lessons related to this video:
Working as an Account Executive (Sales):
00:00 Introduction
00:51 VoIP Widgit (login)
01:39 Helpdesk App (work a ticket)
01:57 Schedule an Activity
02:22 Incoming Call (transfer)
02:54 Calling Customer
03:36 Update Address
04:03 Schedule an Activity
04:19 Helpdesk Ticket Shortcut
05:06 Log Off Call Queue
05:18 Conclusion
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