In today’s video, we’re exploring the Customer Ratings feature in Odoo 18 Project—a great way to collect client feedback at different stages of task execution. Instead of waiting until the end of a project, you can request feedback automatically as tasks move through stages. This helps you monitor client satisfaction in real time, improve project quality, and build stronger trust with your customers.
What You’ll Learn in This Video 🔎
⭐ What the Customer Ratings feature is and why it’s useful
⚙️ How to enable Customer Ratings in Odoo 18 Project settings
📩 How to configure rating e-mail templates for specific stages
🗂️ How to create projects, tasks, and set up feedback requests
📊 How Kanban stages update automatically based on client ratings
💬 How to review feedback, ratings, and client comments directly in Odoo
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